FAQs If your question isn't listed below, get in touch!
How much does it cost?
We have clear monthly packages for telephone answering starting from £15 per month. We also offer bespoke pricing for our other services.
How do I communicate with my PAs
Your PA's are available 24 hours a day, 7 days a week by telephone 0800 1601 016 or 0333 800 2477 or email firstname.lastname@example.org
You can contact them as many times as you wish for no extra charge.
Will my information be kept confidential
Absolutely! Everything is kept entirely confidential. We work closely with our IT support to maintain security levels at all times, and every member of staff has signed a confidentiality agreement.
How do I get started?
Just give us a call 24/7 to speak to one of our PA's on 0800 1601 016 or 0333 800 2477 and let us know your requirements. We can then work with you to set up a service that works for you.
Can you use my systems?
It is no problem to work with your own systems and there is no set up charge to do this.
How will my messages be relayed to me?
Messages will be relayed to you by your preferred option, either email, SMS text message or fax - or a combination of all 3 at no extra charge.
Do I pay for wrong numbers or marketing calls?
No. There is no charge for any wrong numbers or marketing calls.
How will you answer my calls?
Your calls will always be answered in a professional manner, in your company name, to suit your business requirements.
Can you manage my website's live chat?
Yes. We can manage your websites live chat 24/7
Can you take on my admin tasks?
Yes, we can take on many different admin tasks including, but not limited to, secretarial support, audio transcription, copy typing, data input and filtering and cleansing. We are able to offer these tasks 24 hours a day, 7 days a week.
Can you take and process orders from my customers?
Yes. Orders can be taken and processed for your company, and we can liaise with the fulfillment company on your behalf should you wish us to. We are also able to send out goods for you if needed.
How efficient are my PAs?
All our PA's are highly trained and skilled in expediting a wide range of tasks effectively and quickly.
How knowledgeable are my PAs?
Our PA's are as knowledgeable as you want them to be. We work with you to ensure good product knowledge and company ethics to represent you at the highest level at all times.